Cancellation Policy

Changed your mind? That’s totally okay!

If you’d like to cancel your purchase, please reach out to us within 24 hours of placing your order. After that, we may not be able to cancel if the item has already entered processing.

Should that be the case, no need to worry—you can wait for the package to arrive and initiate a return afterward.

We truly appreciate your flexibility and are here to support you. Have questions or need help? Don’t hesitate to connect with our customer support team at any time: info@ivoriacove.uk

Contact information:

Email: info@ivoriacove.uk

Or reach out to us through our contact form.

Company information:

Company Name: Creative Union Marketing LTD

Address: 128 City Road, London, EC1V 2NX, United Kingdom

Email: info@ivoriacove.uk

Tel.: +4407349843503

Customer Service: Our customer service is available from 9:00 to 17:00 (Monday to Friday).